Nokia 3390 - • PIN and PUK codes

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• PIN and PUK codes

The following table summarizes how different types of security codes are
used in your phone.

PIN codes

The PIN (Personal Identity Number) and PIN2 codes are 4- to 8-digit numbers
that usually come from your service provider along with the SIM card. Use
the PIN code to protect your phone and SIM card against unauthorized use.
The PIN2 code activates some of your phone’s functions.

When the phone requires the PIN or PIN2 code, it displays Enter PIN code:
or Enter PIN2 code:.

Enter the code then press OK.

Code

Purpose

For more

information

Security code

Required by several phone
features. If phone security is
on, the phone requests the
security code the first time
you use it after installing a
new SIM card.

See entries for call
timers, calling card,
phone book, and
phone security.

PIN code

If SIM card security is on, the
phone requests the PIN code
every time the phone is
turned on.

See “PIN codes” on
page 71 and See “PUK
codes” on page 73.

PIN2 code

Required by several phone
features.

See entries for fixed
dialing, and PIN and
PIN2 codes.

System
password

Required by the Restrict Calls
feature.

See “Restricting
calls++” on page 75.

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Change your PIN or PIN2 code

The default PIN code is 1234, and the default PIN2 code is 5678. You can
change your PIN or PIN2 code to any 4- to 8-digit number.

1

Press Menu 5 6 5.

When Change PIN code appears, press Select.

Note: If SIM card security is not set to on, you’ll be prompted to
activate it. See “Set SIM card security” below for details.

2

Enter the current PIN code and press OK.

3

Enter the new PIN code and press OK.

4

Enter the new PIN code again to verify, and press OK.

Tip: If you make a mistake while entering the code, Code Error appears.
Start again at step 2 and be careful to enter the correct code. If you
enter the wrong code three times in a row, the PIN code is blocked.
To unblock the PIN code, see “PUK codes” on page 73.

Set SIM card security

This feature sets your phone to ask for the PIN code each time the phone
is switched on and prevents unauthorized use of your phone.

1

Press Menu 5 6 1.

2

When Enter PIN code appears, enter the PIN code supplied by your
service provider, and press OK.

3

Press (up or down) to highlight On and press OK.

To turn off this feature, repeat steps 1 through 3 above, but highlight Off
in step 3.

Caution: If you enter the wrong PIN or PIN2 code three times in a
row, the SIM card is automatically blocked or you cannot activate
the function. See "PUK codes" below to unblock the codes.

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Security features

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PUK codes

The PUK (Personal Unblocking Key) and PUK2 codes are 4- to 8-digit codes
obtained from your service provider. The PUK code unblocks a blocked PIN
code, and the PUK2 code unblocks a blocked PIN2 code.

Unblock a PIN code

1

Press Menu 5 6 5, then press Select.
Change PIN code appears.

2

To unblock the PIN2 code, press

to select Change PIN2 code.

3

Press Select.

PIN code blocked appears.

4

Enter the PUK code, then press OK.

Caution: If you enter a wrong PUK code ten times in a row, the SIM
card becomes invalid and you must contact your service provider for
a new card.

5

Enter the new PIN code, then press OK.

6

Enter the new PIN code again to verify, and press OK.

Caution: You cannot change the PUK or PUK2 code, so keep a record
of them in a safe place. If you lose them, contact your service provider.

If you try to change the PIN2 code, and you enter a wrong PUK2 code ten
times in succession, you can’t use functions requiring the PIN2 code.
Contact your service provider for a new SIM card.